Returns & Exchanges

At strap-on-me, we want you to be completely satisfied with your fashion accessories, which is why we offer a 30-day return policy for items in their original, unworn condition. If your new piece doesn't perfectly complement your style, our streamlined process makes returns and exchanges simple and stress-free.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing